FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly appreciated.
If you have any questions, please send us an email at support@zeekea.in

Q. Is COD (Cash on Delivery) available?
A. Yes

Q. How long will it take for my items to arrive?
A. It usually takes 2 to 6 business days for all orders to arrive. Shipping times may vary based on demand and delivery location.

Q. Is shipping really FREE?
A. Yes, shipping is FREE all over India.

Q. Do you provide a refund or return if I face any issue with the product?
A. Yes, we offer a simple 5-day return and refund policy. Please refer to our policy section for details.

Q. How long will it take to receive a tracking number?
A. 1–2 business days after your order is processed.

Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive confirmation after placing their order.
(Note: Please contact us if you don't receive one within 12 hours)

Q. Who can I contact if I have a problem with my order?
Please email us at support@zeekea.in and include your order number.

Q. How can I pay?
We accept all major Credit Cards, Debit Cards, UPI, Net Banking, etc.
Cash on Delivery is available in most locations.

Q. Is checkout on this site safe and secure?
A. Yes, all purchases on our site are 100% safe and secure.

Q. How can I cancel my order?
If you wish to cancel your order, please email us at support@zeekea.in with your order number.
(Note: Contact us within 12 hours to request cancellation.)